It isn’t.
I’ve worked on projects where development was complete, integrations were stable, testing metrics were green, and leadership believed they were ready for go-live.
Then Day 1 arrived.
The system worked.
The business struggled.
Business readiness isn’t training.
It’s operational confidence.
Before I consider an ERP implementation truly ready, I ask:
- 01
Are business leaders aligned on Day 1 responsibilities?
- 02
Have exceptions and edge cases been validated?
- 03
Are support teams prepared for production?
- 04
Have workarounds been documented and accepted?
- 05
Is the organization confident operating the new solution?
Technical readiness gets you to deployment.
Business readiness gets you to production.